What Exactly Is A Service Call?

Scenario - You have called up a service company to request work on your sprinkler system, air conditioner, or other household appliance. After the work was completed, the technician hands you the invoice, and on it, it says “service call” and has the corresponding amount. You pay the bill, and after the guy leaves, you wonder what exactly that charge was about.

We feel that a “service call” is a rather broad term whose definition is likely to vary. The meaning of “service call” from company to company, trade to trade, from the Sears appliance repair guy to the carpet cleaning company is obviously not the same.

While I can’t speak for the aforementioned groups, I can speak for JB IRRIGATION and would like you to know exactly what our “service call” is.

IN A NUTSHELL A SERVICE CALL IS - up to 1 hour of technician labor and use of our tools and equipment on your site. On our invoice, there is a “service call” charge with a corresponding amount.

Things we do when we perform a service call…

  • Consult with homeowner or property manager (via phone or fax if not present) about their service needs
  • Check irrigation system to:
    1. Verify problems described by customer
    2. Troubleshoot system for problems/solutions
    3. Verify system operation
    4. Identify any additional repair items that the customer may be unaware of
  • Repair irrigation system, and then re-check the irrigation system to verify that a sound repair has been made OR Prepare/submit estimate (verbal or written) if there are many repairs or cost of repairs are going to exceed a predetermined specified amount

NOTE: Many repair jobs can be completed within the “service call” time (1st hour). However, some more complicated problems, or multiple problems on the same system may require additional time for completion. In these cases we pro-rate the service call rate to account for the additional time spent.

Scheduled Sprinkler Maintenance Services

Are you tired of wasting your valuable time worrying about problems with the sprinkler systems at the properties you manage?  Are you tired of hassling with the repetitive repairs on your sprinkler systems?  Are you aware that you may be wasting water and money by not maintaining your sprinkler systems?

JB Irrigation and Services would like to provide you with the maintenance services that are needed for your sprinkler system.  Maintenance is scheduled periodic work that is necessary to keep your sprinkler system in good working order by preventing its deterioration.

Do you have a sprinkler system that needs maintenance? JB Irrigation and Services can provide the irrigation services that you need

Sprinkler system maintenance is preventative maintenance just like changing oil in your car.  Maintenance will prevent the deterioration of your system beyond repair, keeping you from having to install a new system, and prevent the costly replacement of a dead landscape. Or, if a broken pipe is undetected, the leak could cause your water costs to increase exponentially, whether you have a well or a water meter.  By maintaining your sprinkler system now you will save yourself money in the future.

JB Services’ maintenance plan consists of an Irrigation Service Technician visiting your property at scheduled maintenance intervals.  Some of the various checks, examinations and adjustment that will be made are:

  • Run a system test cycle
  • Check entire system for leaks
  • Check controller for proper operation
  • Check rain sensor for proper operation
  • Adjust station run times according to season and plant growth needs
  • Check that automatic valves fully open close
  • Check that electric solenoids operate correctly
  • Check for leaky seals in heads
  • Check nozzles for correct spray patterns
  • Make notification to customer if any repairs or alterations to the system are needed (Provide Estimate)
  • Schedule Appointment for repairs needed

Please call 281-744-6909 for more information on our professional, courteous, and reliable maintenance service.

Thank you for considering JB Irrigation and Services to insure that your sprinkler system is maintained and always in good working order.

Justin Bielamowicz - Owner

Licensed Irrigator #7396
JB Irrigation and Services